How important are first response times for the success or failure of your patient recruitment programs?
The answer is… FIRST REPONSE TIMES ARE EVERYTHING!!!!
Consider the following research from a Kellogg School of Business and MIT study by James Oldroyd. For each patient inquiry generated, there is a 100X decrease in the patient contact rate from 5 minutes to 30 minutes. And… As you will see below, there is a 21X decrease in qualifying those patient inquiries.
The bottom line is that IF your call center is not connecting with patients in 5 minutes or less, you are throwing out your media spend and your patient recruitment program is at risk for an epic fail.
But, that’s not all….
The internal and proprietary datasets at PatientEvolution tell a somewhat different story.
Those datasets and benchmarks forced PatientEvolution to develop and invest in a novel algorithm that further accelerates patient contact and qualification rates.
The result?
For our clients, we are now getting in touch with pre-screened patients in just 60 seconds. Yes, you read that right. Our call center is getting in touch with patients in under 1 minute. (So you know, our first contact is actually in less than 3 seconds.)
If you think about it… PatientEvolution operates using a “Patients Now! Patients First” mantra. We’re simply trying to “Jeff Bezos” the patient recruitment cycle which generates insane patient service, interest and throughput to the clinical sites.
So…
We gotta ask, “Are you struggling with patient contact rates or qualification rates?”
If so, please let me know.
We have an awesome product, PatientDial, that can greatly enhance your results and bolster your ROI for your clinical trial and commercial patient recruitment programs.
Best regards,
Adam
How important are first response times for the success or failure of your patient recruitment programs?
The answer is… FIRST REPONSE TIMES ARE EVERYTHING!!!!
Consider the following research from a Kellogg School of Business and MIT study by James Oldroyd. For each patient inquiry generated, there is a 100X decrease in the patient contact rate from 5 minutes to 30 minutes. And… As you will see below, there is a 21X decrease in qualifying those patient inquiries.
The bottom line is that IF your call center is not connecting with patients in 5 minutes or less, you are throwing out your media spend and your patient recruitment program is at risk for an epic fail.
But, that’s not all….
The internal and proprietary datasets at PatientEvolution tell a somewhat different story.
Those datasets and benchmarks forced PatientEvolution to develop and invest in a novel algorithm that further accelerates patient contact and qualification rates.
The result?
For our clients, we are now getting in touch with pre-screened patients in just 60 seconds. Yes, you read that right. Our call center is getting in touch with patients in under 1 minute. (So you know, our first contact is actually in less than 3 seconds.)
If you think about it… PatientEvolution operates using a “Patients Now! Patients First” mantra. We’re simply trying to “Jeff Bezos” the patient recruitment cycle which generates insane patient service, interest and throughput to the clinical sites.
So…
We gotta ask, “Are you struggling with patient contact rates or qualification rates?”
If so, please let me know.
We have an awesome product, PatientDial, that can greatly enhance your results and bolster your ROI for your clinical trial and commercial patient recruitment programs.
Best regards,
Adam
How important are first response times for the success or failure of your patient recruitment programs?
The answer is… FIRST REPONSE TIMES ARE EVERYTHING!!!!
Consider the following research from a Kellogg School of Business and MIT study by James Oldroyd. For each patient inquiry generated, there is a 100X decrease in the patient contact rate from 5 minutes to 30 minutes. And… As you will see below, there is a 21X decrease in qualifying those patient inquiries.
The bottom line is that IF your call center is not connecting with patients in 5 minutes or less, you are throwing out your media spend and your patient recruitment program is at risk for an epic fail.
But, that’s not all….
The internal and proprietary datasets at PatientEvolution tell a somewhat different story.
Those datasets and benchmarks forced PatientEvolution to develop and invest in a novel algorithm that further accelerates patient contact and qualification rates.
The result?
For our clients, we are now getting in touch with pre-screened patients in just 60 seconds. Yes, you read that right. Our call center is getting in touch with patients in under 1 minute. (So you know, our first contact is actually in less than 3 seconds.)
If you think about it… PatientEvolution operates using a “Patients Now! Patients First” mantra. We’re simply trying to “Jeff Bezos” the patient recruitment cycle which generates insane patient service, interest and throughput to the clinical sites.
So…
We gotta ask, “Are you struggling with patient contact rates or qualification rates?”
If so, please let me know.
We have an awesome product, PatientDial, that can greatly enhance your results and bolster your ROI for your clinical trial and commercial patient recruitment programs.
Best regards,
Adam
How important are first response times for the success or failure of your patient recruitment programs?
The answer is… FIRST REPONSE TIMES ARE EVERYTHING!!!!
Consider the following research from a Kellogg School of Business and MIT study by James Oldroyd. For each patient inquiry generated, there is a 100X decrease in the patient contact rate from 5 minutes to 30 minutes. And… As you will see below, there is a 21X decrease in qualifying those patient inquiries.
The bottom line is that IF your call center is not connecting with patients in 5 minutes or less, you are throwing out your media spend and your patient recruitment program is at risk for an epic fail.
But, that’s not all….
The internal and proprietary datasets at PatientEvolution tell a somewhat different story.
Those datasets and benchmarks forced PatientEvolution to develop and invest in a novel algorithm that further accelerates patient contact and qualification rates.
The result?
For our clients, we are now getting in touch with pre-screened patients in just 60 seconds. Yes, you read that right. Our call center is getting in touch with patients in under 1 minute. (So you know, our first contact is actually in less than 3 seconds.)
If you think about it… PatientEvolution operates using a “Patients Now! Patients First” mantra. We’re simply trying to “Jeff Bezos” the patient recruitment cycle which generates insane patient service, interest and throughput to the clinical sites.
So…
We gotta ask, “Are you struggling with patient contact rates or qualification rates?”
If so, please let me know.
We have an awesome product, PatientDial, that can greatly enhance your results and bolster your ROI for your clinical trial and commercial patient recruitment programs.
Best regards,
Adam
Written by Adam Pick, CEO of PatientEvolution
Adam is a patient recruitment enthusiast who has been featured in The Wall Street Journal, BusinessWeek, and Medical News Today. Adam has helped over 50 hospitals and medical device companies accelerate patient recruitment for commercial therapies and clinical trials.
Written by Adam Pick
CEO of PatientEvolution
Adam is a patient recruitment enthusiast who has been featured in The Wall Street Journal, BusinessWeek, and Medical News Today. Adam has helped over 50 hospitals and medical device companies accelerate patient recruitment for commercial therapies and clinical trials.
